1. Inquire
- Ask the right questions
- Gather the correct information automatically
- Proactively uncover issues
System allows you to create and send PIQs (
performance improvement questionnaires) via
email or the web in order to gather information
related to your success factors, measures, or
goals.
2. Discover
- The root causes of difficult problems
- The drivers of strategic goals
- Behaviors and actions related to positive
or negative occurrences
System uncovers and flags the issues that cause
good or bad performance based on rules you put
in. StrategyMap shows the relationship of these
activities to the success factors which uncovers
roots of problems and untangles complicated
issues.
3. Achieve
- Take action on issues
- Document problems and solutions
- Track savings & results
- Understand and document return on investment
System tracks the activities that are done
to address the newly uncovered issues. Once
they are discovered it is often obvious what
actions are needed to correct them. StrategyMap
tracks the type of problems, their solutions
and the resulting dollar savings achieved. In
addition, a knowledge base of problems and solutions
is created that can be used in the future as
a reference for others.
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